Terms of service

These Terms of Service govern the use of rbcomshop.com.

By accessing or using this website, you agree to use it in accordance with these Terms and applicable law.

Website Operator

rbcomshop.com is operated by RBCOM.

Use of the Website

The website may be used for lawful personal shopping and informational purposes.

Users must not:

use the website for unlawful or fraudulent purposes;
interfere with website security;
attempt unauthorised access;
introduce malicious software or code;
interfere with normal website operation;
misuse website content or functionality.

Website Availability

RBCOM aims to maintain reliable access to the website.

However, uninterrupted availability cannot be guaranteed.

Access may occasionally be affected by maintenance, technical problems, third-party services or circumstances outside our reasonable control.

Product Information

We aim to present product information clearly and accurately.

Product pages may contain information including descriptions, photographs, characteristics, prices and other relevant details.

Colours may appear slightly different depending on screen settings, lighting and photographic conditions.

Prices

Prices displayed on rbcomshop.com are shown in euros unless otherwise indicated.

The applicable price is the price displayed during checkout, subject to correction of an obvious technical or pricing error before an order is accepted.

Orders

Purchases made through the website are also subject to our Terms of Sale.

RBCOM may decline or cancel an order where reasonably necessary, including in cases involving:

payment failure;
suspected fraud;
a material pricing error;
product unavailability;
an unsupported delivery address.

Payment

RBCOM currently accepts:

Visa
Mastercard

Delivery

RBCOM currently delivers only to:

Mainland metropolitan France

Further information is available in our Shipping Policy.

Returns

Returns, exchanges and refunds are governed by our Return & Refund Policy and applicable consumer rights.

Intellectual Property

Website content, branding, layouts, text, graphics and other protected materials may be subject to intellectual property rights.

Protected content may not be copied, reproduced, distributed or commercially exploited without authorisation, except where permitted by law.

Third-Party Services

The website may depend on third-party services, including Shopify, payment processors and delivery service providers.

Their own terms and privacy practices may apply to services that they independently provide.

Liability

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or restricted.

RBCOM is not responsible for losses arising solely from circumstances outside its reasonable control where applicable law allows such limitation.

Applicable Law

These Terms are governed by applicable French law, without prejudice to mandatory consumer protection rights.