About RBCOM
RBCOM is a company based in Limonest, France and operates the rbcomshop.com online store.
Our aim is to provide a clear and straightforward online shopping experience with accessible product information, transparent delivery conditions and responsive customer support.
Our Online Store
rbcomshop.com presents products for customers shopping online in mainland metropolitan France.
We aim to provide clear information regarding:
- products;
- prices;
- delivery;
- returns;
- refunds;
- customer support.
We believe customers should be able to understand the main purchasing conditions before placing an order.
Delivery
RBCOM currently delivers only to:
Mainland metropolitan France
Standard shipping costs:
€7.99 for orders below €65
Standard shipping is:
Free for orders of €65 or more
Orders are normally processed within 1–3 business days and estimated delivery after dispatch is 3–5 business days.
The daily order cut-off time is 17:00 CET/CEST.
Customer Support
Customers can contact us at:
Customer service is available:
Monday–Friday, 09:00–17:00 CET/CEST
We aim to respond within 48 hours.
Company Information
RBCOM · SASU
577 Avenue Général de Gaulle
69760 Limonest, France
SIREN: 825 053 002
SIRET: 825 053 002 00010
RCS Lyon: 825 053 002
VAT: FR27 825053002
Email: support@rbcomshop.com
Customer service: Monday–Friday, 09:00–17:00 CET/CEST